Terms of Service

Last Updated: 8 April 2026

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Tickket concerning your access to and use of our platform. By accessing the site, you confirm that you have read, understood, and agreed to be bound by these terms.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

01. Nature of Services

Tickket is a technology platform providing event ticketing and voting management systems. We act solely as a limited commercial agent for the Organiser for the purpose of collecting payments. We are not an event organiser, promoter, or creator.

02. Paid Voting and Contests

Paid voting on Tickket is a mechanism for supporters to contribute financially to a contestant or organiser. It is not a lottery, raffle, or game of chance. Voters are not entitled to prizes or financial returns from Tickket.

03. Acceptable Use

  • No unlicensed lotteries or raffles.
  • No Ponzi or pyramid schemes.
  • No adult content or explicit nudity.
  • No hate speech or harassment.

04. Community Guidelines

Tickket is built on trust. We maintain a zero-tolerance policy for vote manipulation, botting, or harassment of contestants. Reporting violations is essential for community integrity.

05. Organiser Responsibility

Liability for Refunds

Once funds are settled to your account, you assume full liability for refunds due to cancellation, postponement, or disputes. Tickket reserves the right to pursue debt recovery if forced to refund on your behalf.

Tax Compliance

You are solely responsible for all applicable taxes (VAT, etc.) on ticket revenue. Tickket does not withhold tax unless mandated by law.

SLA

We strive for 99.9% uptime. Critical issues are prioritized with a 2-hour response target.

Accessibility

We are committed to digital accessibility and striving to conform to WCAG 2.1 Level AA standards.

Governing Law and Dispute Resolution

These terms are governed by the laws of the Federal Republic of Nigeria. Disputes will be first attempted through amicable negotiation, then binding arbitration in Lagos, Nigeria.

Questions about these Terms?

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